See below for additional details about allergies, children, dogs, cancellations, etc…
ALLERGIES
Please let us know well in advance if you have allergies and need alternatives to bread or biscuits for a cheese board so we can source suitable accompaniments.
SENSIBLE CLOTHING
Our tours tend to go ahead whatever the weather so we do advise that you wear sensible shoes and clothing as part of this tour is outside and may be muddy underfoot, wellies or walking shoes & a waterproof jacket are recommended.
CHILDREN
Children under 12 are welcome on the Guided tour free of charge. Children above the age of 12 will be charged £5 and you can add this to your booking. Please bring anything your children need in terms of refreshments as we do not have a Cafe or child facilities. Children will not be able to partake in the wine tasting.
DOGS
Well behaved dogs are welcome to join. Please come prepared with all the necessaries to clean up after them and ensure they are kept on a lead at all times.
CANCELLATIONS
Any changes or cancellations must be given in writing via email with at least 7 days notice. (we cannot make changes to your booking over the phone). In the event of cancellation, reservations are non-refundable. We will try to reschedule your booking once within 3 months or can arrange for your tour payment to be converted to credit against our online shop.
WHERE TO GO NEXT?
We are also just down the road from the Horse and Groom in Charlton which might make a nice lunch stop for before or after your tour.
COVID
All tours and tastings will be subject to current Government regulations regarding Covid restrictions, which as we all know can change frequently! Please bear in mind that these may differ from when you make your booking to when your tour takes place. If your tour is unable to go ahead then we will endeavour to accommodate you on an alternative date. If a suitable alternative cannot be found, we are happy to roll your booking over to next year.